Software is one of the greatest tools of the modern world, providing us with a variety of options for any job we have at hand. When you use a software product, you want it to help you with your task as seamlessly as possible, and to address the major struggles faced. You can then focus your efforts on the task at hand, rather than the tool which is supposed to be helping you with that task.
We are all consumers of software and appreciate good UX design (User Experience) when we see it. I am sure some of us here are quite fond of unlocking our phones using our fingerprint rather than the classic 4-digit code. It makes our tasks simpler, quicker and easier.
A good tool though, comes from putting a lot of thought and effort into making it as intuitive as possible. It is through Agile Development and careful User Experience design that we shape our software product, SIERA.
As part of developments within the industry, and the ways we work always growing and developing, SIERA is designed in a responsive and agile format, this is called Agile Development. Though we use an overall roadmap, the team works in such a way that we can adapt areas of our time, projects, workflow and focus, to match business and client needs. Working in two-week sprints, we open the discussion for any necessary changes to project or scope, and the opportunity to reflect on current workflow practices and focus areas, adapt them, or suggest improvements as a team where needed. A team will always be growing and developing.SIERA is designed in a responsive and agile format, this is called Agile Development. Click To Tweet
User Experience Design
Through the entire process, User Experience design plays a part amongst every area of the team, and is done by every member of the team. A software team should always have at least one member who has UX (User Experience) design as part of their job role (that’s me), a person who has the time and skills to carefully think through UX design and how this is implemented into the system. However, it is not only down to that person, every member of the team and business should have the opportunity to contribute to how things should be built and experienced, as this brings in a pool of thoughts built upon the years of expertise each team member has built up.
Discussions should be live through the entire development of a piece of software, everyone is involved early on at the inception of a piece of development or new addition to the software, and then, though the design and specification should be set early on, anyone can share their thoughts throughout the process.
This will then form together a much more well-rounded, robust and effective tool.
A fresh pair of eyes
And so, it is often very useful to get a fresh pair of eyes, when someone else looks at the same tool as you, you will often find they view it from different perspectives. As Quality Assurance Tester on SIERA, and UX Designer, I can spend a lot of time staring at SIERA, and in many ways, get used to the way it is and how it functions, so when something could be improved, as is always the case with software, it becomes less noticeable. As to me, that’s just the way it is. That is where a fresh pair of eyes is key, though I can still view the product from a good perspective, I can’t see everything, and have often found that other members of the team will raise new ideas and thoughts on the current work flows, which is amazing. A UX designer should never be left alone.
We can’t do everything, but we CAN do everything we need to… (being realistic)
We can’t do absolutely everything in life, and we all know that, but we can do everything we need to. Well with software development it’s the same. We don’t have time to implement every idea we ever think of, because it’s simply impossible, however through being realistic and honest with our time, and careful thought and prioritisation, we can achieve everything we need to; first usually as an MVP…
I hear the term MVP a lot, so what is an MVP? An MVP is a Minimum Viable Product, this is a version of the product which meets all the minimum requirements of what needs to be delivered. This takes much skill and discernment to define, and varies greatly depending on the software purpose. For example, if something needs to be functional and readable so it can be delivered to the user, then that’s the MVP, but then if it won’t be released until it looks really sharp, then that is part of the MVP as well. Keeping an MVP in mind is a good way of ensuring there isn’t time spent creating unnecessary enhancements, which can be re-prioritised and added later.
All these approaches form together to become the heart of SIERA’s robustness and effectiveness.
So, what exactly does this mean for our clients and product?
It means that SIERA can become the solution that will fill in the major gap in everyone’s workflow that is becoming a blocker, saving them time and effort, and addressing the long-term pain-points that users have been experiencing for years, then delivering these in the best way possible.SIERA can become the solution that will fill in the major gap in everyone’s workflow that is becoming a blocker, saving them time and effortClick To Tweet
A good example of this is our Monitoring & Targeting system, with many companies looking for a solution to gather, store and display half hour data consumption for individual meters in an intuitive, clear and effective way, SIERA hit the market to fill in that gap. It did this through clear visual display, navigation and customisation, providing the basics of what was needed most.
Data can be compared against system overlays and user-defined overlays. The user can set operating hours for a meter, to visually differentiate when different amounts of energy should be used. The user can also set Alerts for their Meter, ensuring the user can tell when something has gone awry. All clearly displayed, as seen below.
As software users, users of our own product, and experienced veterans in the sustainability industry, we understand the importance of a good software and what it is this software needs to do. So, watch this space, SIERA is going to develop and evolve even more than it already has!